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Guest Information: Children’s Stay Guidelines
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Guest Information: Children’s Stay Guidelines

At Grand Park Otaru, we warmly welcome guests traveling with children. Enjoy a comfortable and memorable family stay!

1. Age Classification for Booking

When making a reservation on our website, please use the following age categories:

· Child: Ages 0–6
· Adult: Ages 7 and above

Unless otherwise specified, these definitions apply throughout this guide.

2. Children’s Stay Policy

Children may stay free of charge when sharing the same bed or futon as a paying adult:

 

· Twin room (2 beds)
Up to two children (ages 0–6) can stay for free, one per bed. Extra beds are not available for this arrangement.

· Double room (1 bed)
 One child (age 0–6) can stay for free per room.

 

If a child does not share a bed or futon, the standard children’s rate applies—even for those aged 0–6.

3. Examples of Free Stay Eligibility

· Example 1: 2 adults + 3 children (aged 0–6) in a twin room
 → 2 children stay free; a fee applies for the third child.

 

· Example 2: 1 adult + 2 children (aged 0–6) in a double room
 → 1 child stays free; a fee applies for the second child.

4. Important Booking Notes

· If a child booked as under 6 is found to be 7 or older at check-in—or if the number of children exceeds the free occupancy limit—an additional charge of JPY8,470 per person (tax incl.) will be applied, regardless of bed or futon use.

· Japanese-style futons in our Japanese-style rooms or suites are smaller than standard Western beds, so we recommend them only for infants and toddlers when sharing with an adult.

· Guests under 18 must provide a parental consent form in advance if staying without an accompanying guardian.

5. Complimentary Children’s Amenities & Equipment

We offer the following items free of charge, subject to availability. Please request them in advance:

Baby crib 

· Children’s toothbrush

· Children’s slippers

· Children’s yukata (sizes: S ~80 cm, L ~100 cm, LL ~120 cm)

· Baby crib (for pre-walking infants only, for safety reasons)

· Bed guard

· Bathroom step stool

· Potty seat

· Lidded diaper disposal bin

6. Breakfast Information

At our second-floor Terrace Brasserie, children can enjoy breakfast too:

Guest Type Regular Price Guest Special Price
Adult (13+) ¥3,500 ¥3,025
Child (7–12) ¥1,750 ¥1,694
Child (0–6) Free Free

· Children’s chairs and tableware are provided.

Children’s chairs and tableware

· Children must be accompanied by a guardian.

· For plans including breakfast, children aged 7–12 are charged at the adult rate for room reservation, but there is no refund for breakfast fee differences.

7. Safety Measures for Our Young Guests

To ensure a safe stay for children, our hotel has implemented the following:

 

· 24-hour staffed lobby

· Double-lock system on guestroom doors

· Windows designed to prevent full opening

 

If you have any questions or need assistance, please feel free to contact the hotel.
We look forward to making your family stay as comfortable and enjoyable as possible!

 

Contact Front Desk

Reservations:  Tel. +81-134-21-3111

E-mail: rsvn.gpot@parkhotelgroup.com

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